Unclaimed Benefits - How to Check and Submit a Claim

The National Fund for Municipal Workers (NFMW) is committed to helping former members and beneficiaries receive any unclaimed benefits they may be entitled to.
Step 1: Check if a Benefit is Due
You can easily find out if a benefit is due to you:
- Visit the FSCA Unclaimed Benefits Search Tool
➤ Enter you the required information including your South African ID number to see if any benefit is listed under your name.
- If your details appear, you may proceed to submit a claim to the NFMW.
Who Should Check?
- Former members who resigned, retired, or were dismissed and are unsure if a benefit was ever claimed
- Beneficiaries of deceased members
Step 2: Complete the Correct Claim Form
Please download and complete the relevant form based on the type of exit:
- A019a - Withdrawal Claim Form
For members who resigned, were dismissed, or left employment. - A019b - Retirement Claim Form
For members who reached retirement age.
Both the member and the employer must complete the form in full.
Step 3: Submit the Required Supporting Documents
Along with the completed claim form, submit the following:
- Certified copy of the member's South African ID
- Proof of bank details
Bank statement or bank confirmation letter (not older than 3 months) - Proof of residential address
- Current contact details
Cell phone number and/or email address
Ensure that all documents are clear, legible, and up to date to avoid processing delays.
Step 4: Submit Your Claim
You can submit your completed form and documents through one of the following channels:
- Email: exits@nationalfund.co.za
- Via NFMW field staff during onsite visits
- Via the HR department
What Happens Next?
Once we receive your documents:
- We will verify your information and contact you if anything is missing.
- Valid claims will be processed and paid within the Fund's standard turnaround times.
Need Help?
If you need assistance or are unsure which form to complete:
- Call us toll-free: 080 112 2884
- Email us: info@nationalfund.co.za
- Visit: www.nationalfund.co.za